Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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must If y The core message of this book is sound: Vulnerability doesn’t make you weak, it makes you accessible. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can’t break through emotional barricades. Want to Read Currently Reading Read. Be a first class noticer, because when you do, you connect more deeply and begin to strengthen relationships.

I read this book in a few mrk from my college online library. Your ratings and comments will help a lot to spread the message! The secret is finding a routine that works for you. Previous article – Next article. Practice moving quickly from: Recommended reading for anyone in a management position or wanting to be in marm management position.

No trivia or quizzes yet. Jul 02, Bethany rated it it was amazing Shelves: I’d say it’s a must read for anyone dealing with people, for me it was interested as it helps me become a better coach for my clients. Quotes from Just Listen: Section 1 I would call the theorical rules – Chapter 1: Show poise by openly expressing the misgivings people have about you, and they’ll be more likely to give you their positive and undivided attention.

With the help of this groundbreaking book readers will be able to turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.


Steer clear of toxic people: Do so, and they’ll give you what you need. Before you worry about solving someone else’s problem, find out if there really is a problem. The author has however managed to present the skills in a simple way so you can implement some of the skills from the book right after reading it. I’m sure I’ll be referring back to this book. Conversation deepeners Mark shares some great practices to deepen conversations with all kinds of people.

Keep pushing for what you want until you receive a “no. Nov 10, Dan rated it it was amazing Shelves: Get where they are really coming from. He teaches you how to listen, how to calm down enough to listen if the situation warrants it, how to move people through the stages from pure resistance and even animosity all the way to cooperation and action.

Just Listen: Secret to Getting Through to Anyone

The book would make a great tool to manipulate others, and it’s focus is not really towards helping others, as much as it is the one using the principles presented.

Ironically, it’s what the author himself points out in chapter 19 as a fatal flaw: I’ll be checking out the rest of his work after this! Sep 25, Patama rated it it was amazing. Apr goulstn, Anton Antonov rated it did not like it. Hint, don’t call the person an idiot.


To this end, Mark has created an initative through patreon. What would make that possible?

To be clear, the author is definitely an advocate for authenticity, and he shares a lot of really helpful techniques, information and stories. This is one area everyone could improve on.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston

Drawing on his experience a Foreword by Keith Ferrazzi, author of Never Eat Alone and Who’s Got Your Back The first make-or-break step in persuading anyone to do any thing is getting them to hear you justt. As a professional communicator, I often find maek easier to write for an amorphous, anonymous large audience, or speak in front of a large room, rather than work one on one with people who are resistant or difficult.


It’s always great to hear from you. Every human being will benefit from lessons of empathy jolt, reverse play, etc. If you’re really interested in the lissten of listening, check out Co-Active Coaching and their section on the Three Levels of Listening.

Do over done differently 2. Six step pause 1.

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The only reason why I don’t give it 5 stars is because it Very cool book on empathy and managing relationships with people practically in all areas of your life. Transactional communications don’t create traction in a relationship because they’re impersonal and shallow. Ask your friends, relatives and coworkers.

To ask other readers questions about Just Listenplease sign up. Its technique used for hostage negotiations, so matk works! Remorse, Restitution, Rehabilitation, and Requesting forgiveness. This is going to the list of my top recommended leadership and self-growth books both for corporate professionals as well as business owners. This book gives plenty of realistic scenarios: Mark felt he had been touched by an angel and has devoted his life to paying it forward.

Mark shares some great practices to deepen conversations with all kinds of people. When we feel truly heard or understood, the mirror neuron gap closes.